Hello, Hampton Roads

Entering year three.

Dear Anchor Point Community,

As Anchor Point heads into its third year, I wanted to write to you directly. This isn't a company update, just a note from me.

Starting this month, I'm stepping back from the day-to-day management of the homes and properties we look after. I want to be clear about what that means, because I know a note like this can read the wrong way if I don't say it plainly: it means I trust the team we've built enough to hand them the wheel. It doesn't mean I'm any less invested in Anchor Point, in Hampton Roads, or in the homes we look after, whether you live in one or have placed one in our care. I'm still here, just a level up, focused on the systems and the strategy that keep the whole operation running the way it should.

Here's the honest version: I have full trust and confidence in this team. They're sharper, faster, and more organized than I was running things solo, and I expect your service to get better, not thinner. They keep a steady hand on the wheel, and I'm glad it's theirs.

Over these first two years, you trusted us with something that matters to you: your home, your property, or your work. I don't take that lightly. Thank you. As we move into year three, we're also rolling out new technology across the company: tools that make communication faster, maintenance tracking tighter, and reporting clearer. Earning your trust in Hampton Roads was never going to mean doing less. It means doing more, and doing it better.

If you ever want to reach the team directly, info@homesbyanchorpoint.com remains the fastest way in for anything that isn't a repair request. Repair requests start in the Resident Portal. And if you ever need me personally, the team knows how to find me.

Thank you for trusting us. Here's to year three.

William Tuider
Director
Anchor Point Property Management & Realty

Five minutes now can prevent a bigger problem later.

• Clocks fall back Sunday, November 1 — test your smoke and carbon-monoxide alarms while you're changing them.
• Make sure heating vents aren't blocked by furniture, and keep the heat on even when you're away.
• Take garden hoses off outside faucets before the first freeze.
• Report leaks or moisture concerns early — a small stain today is a bigger repair later.
• Keep exterior drains and accessible areas clear where you're able.
• Never use an oven or an unsafe heating device to warm your home.
• Atlantic hurricane season runs through November 30 — don't put the storm plan away just yet.

Need maintenance? Start in your Resident Portal, or ask MERV any hour at homesbyanchorpoint.com/tenants/maintenance-helper.

Thirty years of maintenance know-how, awake 24/7 — the fastest way to get things fixed in your home.

MERV guides and organizes — real people approve, dispatch, and repair. If MERV says it's a property emergency, or you'd rather just call, reach us at 757-206-2611, answered day and night. If anyone's life or safety is at risk, call 911 first.

Free and low-cost things to do this fall, city by city.

Are you a Hampton Roads trade pro?

We manage single-family, condo, multifamily, and commercial properties across Hampton Roads, and we assign steady work to a small network of trade pros who meet our requirements, communicate well, and document their work. If that's you, we want to hear from you.

After you apply, we verify your license and insurance, send our vendor agreement for signature, confirm your work-order contact info, and you're ready for work orders.

Buying or selling? Start with a Realty Consult.

A no-pressure sit-down for anyone thinking about buying or selling in Hampton Roads — your goals, your timeline, and a straight read on the market. Led by Carla G. Carney, Principal Broker.

Brokerage fees and commissions are not set by law and are fully negotiable — we'll walk through everything before you sign anything.

If we've done right by you, tell someone.

We take sincere care with what you've placed in our hands. For the owners we work with, that means looking after your property with one aim: that your investment stays a net positive over the years. We get there with proven strategies, the judgment that decades of investment experience bring, and a home kept in good order. For the residents who live with us, it means repairs that get handled, a home that's kept up, and a team that answers when you reach out.

If you've been happy with how we've looked after things, the best thank-you we could ask for is a referral. If you know a homeowner thinking about renting out a property, a landlord who could use a hand, or a neighbor looking for a well-kept home, we'd be grateful for the introduction. Send a note to info@homesbyanchorpoint.com, or simply point them to homesbyanchorpoint.com. Thank you for being part of Anchor Point.

Start in the right place and you'll hear back sooner.

In old sailors' English a "road" (or roadstead) is a sheltered stretch of water where ships can ride safely at anchor. The water where the James, Nansemond and Elizabeth rivers meet the Chesapeake was the roads off Hampton — so the whole region is, quite literally, an anchor point.